Knowing how each rental property maintenance request is progressing is critical to effective agency management and enables business growth.
First National Maintenance delivers the network’s property management teams greater control and better business to customer (B2C) communication. This strengthens the all important trust factor between First National’s landlords and property managers, helping the network grow the number of properties under management to in excess of 85,000 in 2016.
As a mobile software solution, FN Maintenance assures all maintenance requests are captured, documented, processed, tracked and communicated - right through to completion. Audit trails and task automation reduce risk, saving hundreds of hours in member offices annually.
At First National Rayner (Bacchus Marsh, Vic), Brooke Swain was swamped with maintenance enquiries, emails and phone calls and had multiple systems in place to manage maintenance issues across the office’s rent roll.
‘We were introduced to FN Maintenance and were just blown away with how easy it is to track and record every maintenance issue, whether the property manager was away or not. We can login at any time and see the status of all maintenance issues. We have had fantastic feedback from both our landlords and tenants. This programme has reduced our phone calls and emails dramatically. I would highly recommend this service’
FN Rayner (Bacchus Marsh, Vic)
Call Debbie Fletcher on 0413 624 307 or visit our website for more information.